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Operations

Clinic Appointment System

Online booking, doctor-wise slots and WhatsApp confirmations for clinics, labs and diagnostic centres.

A ready appointment system set up with your clinic's name, doctors, timings and services. Patients book online, your front desk sees the day's list, and confirmations go out automatically.

  • Single-doctor and family clinics
  • Dental, eye, skin and physiotherapy clinics
  • Multi-speciality clinics with several doctors
Clinic Appointment System illustration
Overview

Why it matters

Busy clinics and diagnostic centres handle most bookings by phone. The receptionist writes names in a diary, slots get double-booked, and patients call again to ask about timings or reports. Our Clinic Appointment System is a ready online booking setup made for this situation. We configure it with your clinic's name, logo, doctors, consultation timings and services, and connect it to your website and Google Business Profile so patients can book a slot themselves.

The system covers doctor-wise time slots, online and walk-in bookings, SMS and WhatsApp confirmations and a simple patient history. Depending on your practice it can also include test bookings for labs, home sample collection requests, token numbers for the waiting area and online payment of consultation fees through UPI. We customise it for single-doctor clinics, multi-speciality setups or labs with several branches. Patient data stays with you, and access is limited by login so only the right staff see it.

Operations

Key modules

01

Doctor-wise time slots

Set each doctor's days, timings, slot length and leave. Patients only see free slots, which avoids double bookings and long queues at the desk.

02

Online booking from anywhere

Patients can book from your website, a link in your Google Business Profile or a link shared on WhatsApp, in English or Hindi.

03

SMS and WhatsApp confirmations

Booking confirmations and reminders go out automatically by SMS or WhatsApp, so patients remember their visit, arrive on time and fewer appointments are missed.

04

Patient history

Keep visit records, notes and uploaded reports for each patient, so the doctor can look back at previous visits before the consultation.

05

Lab and test bookings

Diagnostic centres can list tests and packages, take bookings for home sample collection and let patients download reports when ready.

06

Front desk dashboard

Reception sees the day's appointments, walk-ins and payments on one screen, and the owner gets daily and monthly reports on visits and collections.

Step by step

How setup works

  1. 1

    Demo and requirements

    We show the system and note your doctors, timings, services, branches and how bookings are handled today.

  2. 2

    Configure your clinic

    We add your name, logo, doctors, slots, fees and message templates, and set logins for doctors and reception.

  3. 3

    Connect your channels

    We add the booking link to your website, Google Business Profile and WhatsApp, and import any existing patient list you want to keep.

  4. 4

    Train and go live

    We train your front desk and doctors, run a few test bookings, and then open online booking to patients.

  5. 5

    Support and changes

    We stay available on WhatsApp and adjust slots, doctors or services as your clinic changes.

Checklist

What the product includes

  • Booking system set up with your clinic's name, logo and doctors
  • Online booking page linked to your website and Google profile
  • SMS and WhatsApp confirmation and reminder messages
  • Doctor, reception and admin logins
  • Patient records with visit history
  • Daily and monthly appointment reports
  • Training for front desk staff and support after go-live
FAQ

Questions people ask

Still unsure? Message us on WhatsApp and we will answer the same day.

Can patients still walk in or call to book?

Yes. Reception can add walk-in and phone bookings into the same calendar, so online and offline appointments never clash.

Is patient data kept private?

Access is controlled by login, so each staff member only sees what their role needs. The system runs on secure hosting with SSL, and the data belongs to your clinic.

Can it work for more than one branch?

Yes. It can be configured for multiple branches, each with its own doctors and timings, while the owner sees combined reports.

Do patients have to pay online?

Only if you want them to. Online payment through UPI or cards can be turned on for some or all services, or patients can pay at the clinic as usual.

Ready to get started?

Book a demo and see how online appointments would work for your clinic or lab.